ID-Nr.: 31147
Flusskreuzfahrten bieten täglich neue Perspektiven, Ziele und Herausforderungen. Für die Schiffe renommierter Veranstalter suchen wir Crew-Mitglieder, die viel Teamgeist, Professionalität und Freundlichkeit mit an Bord bringen - Europas Flüsse erwarten Sie!

Maitre d´Hotel w/m

Anforderungen

Die Bordsprache ist Englisch, daher setzen wir verhandlungssicheres Englisch voraus. Bitte lesen Sie die englische Stellenbeschreibung:

Key areas of responsibility:
 
  • Managing the entire service department as a decision-maker
  • Control and enforcement of the quality standards in the service area
  • Responsibility for the sufficient supply of material, equipment and personnel for all service operations according to the prescribed standard
  • Ensuring smooth service operations
  • Obligation to attend during restaurant and buffet service
  • Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire service area
  • Responsibility for the careful handling of all equipment and machinery in the entire service areaAlways available as contact for passengers regarding inquiries, complaints and suggestions in the service area
  • Always available as contact for all those working in the service department
  • Motivates service crew to provide excellent service
  • Planning, organising, delegating special functions in the service area
  • Coordinating service schedules in the service department
  • Coordinating vacation schedules in the service department together with the hotel manager 

Qualification: 

  • Professional training as hotel / restaurant specialist or evidence of relevant experiences within the area (e.g. by internal qualification), final qualification of a hotel vocational school desired
  • Several years? of practical experience
  • Excellent knowledge of service and galley area, especially of beverages and wines
  • Experience in managing complaints
  • Very good knowledge of English language 

Requirements: 

  • Specialist competence, ability to work under stress, reliability, creativity
  • Pleasant and polite manner, smart and well-groomed appearance
  • Cost and quality awareness
  • Self-assured and calm manner towards staff and passengers
  • Smart appearance
  • Leadership skills, capable of motivating staff
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