ID-Nr.: 38757
Flusskreuzfahrten bieten täglich neue Perspektiven, Ziele und Herausforderungen. Für die Schiffe renommierter Veranstalter suchen wir Crew-Mitglieder, die viel Teamgeist, Professionalität und Freundlichkeit mit an Bord bringen - Europas Flüsse erwarten Sie!

Hotel Manager w/m

Anforderungen

Die Bordsprache ist Englisch, daher setzen wir verhandlungssicheres Englisch voraus. Bitte lesen Sie die englische Stellenbeschreibung:

Key areas of responsibility:

  • Responsible for all hotel operations on board - supervision and coordination of all operations in the service, galley, hotel inventory controlling and administration departments
  • Answerable to the shore-side management for all activities pertaining to the professional management of the hotel operations and for complying with all hotel-related policies, standards and procedures
  • Cost and budget control of entire hotel operations, answerable to the shore-side management for all commercial questions, costs as well as income
  • Implementation as well as continuuous maintenance and improvement of the quality standards
  • Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire hotel operations
  • Responsibility for the careful handling of all equipment and machinery in the entire hotel operations
  • Always available as contact for passengers regarding inquiries, complaints and suggestions concerning the entire hotel operations
  • Motivating staff, paying attention that service is carried out in a friendly, competent mannerPlanning, organising, delegating special functions in the hotel operations
  • Checking service schedules for the hotel departments
  • Establishing vacation schedules together with the shore-side management 

Qualification: 

  • Professional training / diploma in the hotel / catering sector
  • Several years? practical experience in hotel operations (or internal qualification)
  • Experience in managing complaints
  • Proficient English language skills as well as good general education 

Requirements: 

  • Leadership skills, assertiveness, flexibility and organisational skills; capable of motivating the staff
  • Self-assured and calm manner towards staff and passengers
  • Pleasant and polite manner, well-groomed appearance
  • Cost and quality awareness
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